Very frustrating since Im having to borrow someones phone. They outsource all of their work to Philippines who do not know the basics of the English language. Please save your time and don't do this service. All rights reserved. INSTALL NOW>> Forget about data limits! Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Alarms, TTY and other systems may not be compatible. You need help? The worst phone service ever!!!! Your Straight Talk phone uses the towers from one of these four networks. DO Not do business with thieves. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Tell us what your question is about so we can direct you to the best team to help you. Get fast shipping and top-rated customer service. You may transfer your telephone number from another company to Straight Talk. At Straight Talk, you can buy phones compatible with AT&T's LTE network. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. You can help! I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Calls must originate from the US or Puerto Rico. Check running services and close unnecessary applications. The didn't know there own settings to get their phones to work. Yes, you can with the Straight Talk Bring Your Own Phone program. He said he was not allowed to transfer the call to anyone else. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. The wireless phone number can be changed only up to 4 times per year. Unfortunately, they've lost our business going forward. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Reduce the use of the "Live Wallpapers" (These use processing power and memory). I then told him that we would be leaving Straight Talk before the weeks done. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Available online only. I will be taking the phone back. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cell service is strong here. BACKGROUND APPS: Turn off apps running in the background. They refuse to credit my account and are charging me full price for another month without the service I paid for. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. WebContact Us Now. Yesterday we discovered that we can't call the New York State Police. International long distance service is available to select destinations only, which are subject to change at any time. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. The latest review Sales/Customer Service was posted on Feb 21, 2023. Text 611611 to check your balance, get refills and much more. Copyright 1997-2023 Ripoff Report. There's no kind of help or communication to help at ALL. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Please select which one you wish to keep. For assistance, please contact us at 1-877-430-2355. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Still hasn't. Concluding that she was psychotic, I asked to speak to a supervisor. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I factory reset the phone as well. I was charged double on my daughter phone ***-***-****. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. When will my cancellation request be approved? WebStraight Talk, Inc. I had straight talk for years. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Get buying tips about Prepaid Phones delivered to your inbox. Stole $57.98 from me. I can not find a way to contact them if I am not a customer. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. This is one of the worst experiences I've ever had with any company. CROOKS! Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Who is ED Magedson - Founder, Ripoff Report. I am probably leaving them after over 10 years. We don't call a lot of people. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Find answers to common Straighttalk questions below. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. WebAt Straight Talk, customer service is extremely important to us. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Conveniently this happens while Im broke down in the middle of road. I paid 130.00 for 3 months of service with these people. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. Kept asking to speak to a manager but was told they were a manager. This number works. Your System Sucks. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Track data usage in the app or from the home screen widget. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Be the first one to find this review helpful. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Corporate Advocacy Business Remediation and Customer Satisfaction Program. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. > Pay My Bill. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Plans include unlimited talk and text and high-speed data. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Terms & conditions, Privacy Central on 2/28 at 3:05PM This whole situation is f*cked up and I dont know what to do. Click "Settings" "Payments". Many consumers have expressed frustration with Straight Talk's phone-based customer service. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. When I got home to do the setup it said I had no service at my address. service. I told them I would like a refund. Tried again this afternoon, rep. was very rude and condescending. Where do I start! It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. For more information about reviews on ConsumerAffairs.com please visit our Help is just text away. Airtime minutes will be deducted plus the cost of the International call. So I'm out money with no phone or service and thus far no solution offered. You'll see a list of merchants you've subscribed to. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! PLEASE if you want good service or a good phone plan look ANYWHERE else. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. *Refer to the latest Terms and Conditions of Service at straighttalk.com. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Never had any other carrier! ^FT I would not go through this company again for all of king midas' silver. Wow! 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Is it possible to keep my Straight Talk phone number after canceling? Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Make sure you check if your phone is compatible by texting "KYOP" to 611611. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Enjoy reading our tips and recommendations. It's now been a day and half. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If you paid for their service in advance, you are entitled to a refund. Imagine not being able to call the police? In 2015, the Federal Trade Commission took action against Straight Talk's parent company, TracFone due to TracFone's poor management of data throttling. It offers four different service plans with different data and storage options. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Do not work with this company. Its Free to Join! Click below for our Contact Information and hours of operation! When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. We also highlighted some reasons you might want to cancel your Straight Talk services. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Check your balance, refill or manage plans and phones with our. You can use our automated system or speak to a Customer Care Representative. How Do I Check If My Balance Is Due on My Straight Talk Phone? Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. You have exceeded the amount of items allowed in your cart. Asked for a supervisor and was told they don't transfer calls. Copyright 1997-2023, Ripoff Report. Copyright 2022 Consumers Unified LLC. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A This is a garbage company and should not be able to do business. Well start sending you the news you need delivered straight to you. I have never talked to a worse customer service line nor have I ever delt with a worst company. The phone is not within the Straight Talk Service Area Map . See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Click Submit'. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Sometimes, they might try to convince you to remain with them. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Apparently I am not the only one with issues. But I stayed on there three hours trying to get a phone for my husband. We though we'd save money with Straight Talk. I spent HOURS on the phone with customer service getting the same answer every time. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Full web sites require more data to view and browse. No one knows how to help or even cares. NOTE: It can take between 15 ? I am now in the process of changing carriers because of how horrible they are and continue to be. I never was able to get one. We will get back to you in a few minutes. I bought a sim and plan from them at Walmart for $35. Text 611611 to check your balance, get refills and much more. I've had problems with customers service every time I've had a issue with my service. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Only for personal use. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Once the app and email has been set up, an icon will appear on the applications menu. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Consumers want to see how a business took care of business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. T-Mobile: Call 1-877-453-1304. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. People do change cards. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Chat with Support Call Directly Need guided support? $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Message and data rates may apply. But they were so QUICK to take the money out of my account. Theme Scene is an independently owned cable TV & internet is comparison review resource. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. We then hung up. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Tim was only in his late 20s, but just didn't care anymore. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Thank you, you have successfully subscribed to our newsletter! Why Ripoff Report will not release author information! MOBILE WEBSITES: Access the mobile web site version of your choice. You will need to perform a separate checkout for the items in your cart. To use this option, simply visit the Straight Talk official website. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. When using this App, standard data rates may apply. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. You have quick access to the information you need from the fly out Menu on the top left. By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. I gave him my code as I have done in the past. We also ensure all reviews are published without moderation. Will I be able to use my existing handset when I move to Straight Talk? Meanwhile, she said their is nothing wrong with my phone. Hopefully I can get them to unlock my sim so I can switch to something else. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Anyone can write a Trustpilot review. I have purchased my plans by the year for long time as well. I was forced to accept the free Verizon sim. Check your balance, refill or manage plans and phones with our 611611 text feature. Smart Pay items cannot be combined with other purchases. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I laughed as I am expected to have two phones when I am dealing with the issues. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I turned it off and back on still no service. How Do I Register My New Straight Talk Phone? Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . We will get back to you in a few minutes. You will need to perform a separate checkout for the items in your cart. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. It allows the users Please click on www.straighttalk.com/Coverage to view our Service Area Map. FAQ. Its location on this page may change next time you visit. We've come across 5 numbers locally that we can't call. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. We value your privacy. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Called customer service and she did not help me at all. I accidentally threw my sim card away when switching to Visible. I had straight talk for years. But you have exceeded the number of items allowed per order. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. 4G LTE or 5G-capable device required. I guess you get what you pay for with the cheap service!!! He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. We DO NOT remove reports. Long time customer of Straight Talk. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Unsubscribe easily. WebHow to Contact Straight Talk Customer Service Using DoNotPay! All rights reserved. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Transferred my friends number and now both phones are not working! I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. ConsumerAffairs is not a government agency. The phone was bought 7 months ago (has a 1 year warranty). In my experience and for my needs Straight Talk worked very well for me. Press 1 for English and then 4 twice through menu prompts. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. How those businesses take care of those complaints is what separates good businesses from the rest. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.