Consistent with the Groups consultative approach on this complex issue to date, we expect that as our operation resumes, that our dialogue with stakeholders will also resume. 2. Olivia is also on the Board of UNICEF Australia. Qantas takes a proactive approach to managing risks in our supply chain. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. endstream endobj 149 0 obj <>/Metadata 17 0 R/Pages 146 0 R/StructTreeRoot 31 0 R/Type/Catalog>> endobj 150 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 841.89 595.276]/Type/Page>> endobj 151 0 obj <>stream "It was a metaphorical gun to the head," Tony Lucas said. His current role includes these functions as well as shared services for safety, workforce planning and ground operations as well as Auckland based B737 operator Jetconnect. Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. Join Qantas Frequent Flyerorsubscribe to Red Email today. Mr Finch leads a team that is responsible for the management of legal, governance, compliance and business integrity, safety, security and internal audit risk across the Qantas Group. "I would say that the Australian domestic market is the most competitive in the world. Oversight is maintained through the assurance activity of Qantas Group Audit & Risk, and ultimately the Audit Committee. Employees Employees are responsible for looking for opportunities to improve operational efficiencies and optimise outcomes. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. "So, what should have gone in the front, went in the back. The Qantas Group's strong governance frameworks are overseen by the Board of Directors and the Group Management Committee. CHESS also has oversight of risks associated with regulatory compliance. Prior to March 2010, Mr Evans roles with Qantas covered many areas including a number of senior financial roles within the Group, commercial and business analytics and the implementation of major business change initiatives; scheduling of the international and domestic network, ticket pricing, revenue management and airline operations on the day; as well as readiness activities for the arrival of the Airbus A380. The Qantas Group entered the crisis in better shape than most airlines. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. We support an ethical supply chain through our due diligence program, which assesses potential third-party suppliers, including those who act on our behalf, to identify those presenting an elevated risk of bribery. Learn more aboutInclusion and Diversity. It is usual for each risk to have a named risk owner. Reconciliation Action Plan (RAP) Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. The Qantas Group is committed to ensuring the protection of all Disclosing Persons, information regarding the investigation process and the protections available to Disclosing Persons is available in the Policy. Supporting our Code of Conduct and Ethics is a suite of policy documents, procedures and guidelines that outline the minimum standards required of all our employees, and which support our employees to act legally and with integrity. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. Safety and Health Policy; and 10. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. The GMC is chaired by the CEO and meets fortnightly to review He recalls how, on some flights, he would work alongside staff from a UK Qantas subsidiary, a New Zealand Qantas subsidiary and legacy staff, on different pay and conditions. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. click here. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. They've been beaten down. "We can't build enough experienced people doing the job more efficiently and safely, so we do jobs more slowly and haphazardly as people just don't know, they're still learning on the job. Opens in new window. With a focus on continuous improvement, the Group is seeking to build on our established compliance program by investing in technological platforms that will support our management of business risks and meet the growing expectations of regulators worldwide. The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. Upgrade my browser. Tino is a Chartered Accountant, a member of the Securities Institute of Australia and the Institute of Company Directors and is a member of the National Executive of the G100. The Qantas Groups approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead Opens in a new window In line with the guidance of the UNGPs, the issues were identified applying the lens of the risk of harm to people, and the severity assessed based on the scale, scope and irremediability of each impact. 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. Join Qantas Frequent Flyerorsubscribe to Red Email today. Qantas maintains it has excellent relations with what the chief executivecalls "our people". As part of our wide-ranging contract with the Australian Government, the Group maintains an open dialogue on a number of issues that directly impact our business, including in relation to human rights. Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). %PDF-1.7 In that time, weve seen massive economic and technological advances and responded by transforming and adapting our business, setting milestones for the aviation industry along the way. Immediately prior to her appointment as Chief Customer Officer, Vanessa was the Executive Manager of Sales and Distribution with responsibility for the airlines revenue through all sales channels including key corporate and agency accounts. You'll have: A minimum of 5 years of experience within the Aviation industry. The Board has overall responsibility for the governance of risks. The Qantas Group announced its Chairman succession on 28 June 2018. ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. Compliance measures are used as a tool to address identified risks. Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia. 1 0 obj "But what we're seeing at the moment, we're seeing them occur multiple times in the day. We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. 3. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. On the other hand, it could suggest that skill and experience, an important layer of defence, has been eroded. "It takes a long time to become a pilot. Qantas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age . Resistance to Qantas's proposal from the flight attendants and their association crumbled. Qantas Airline: Risk Management Plan Part 2: Risks Facing Qantas Airline Group The risks facing Qantas Airline can be identified as illustrated in the diagram below; SWOT Analysis Diagram Other Tools and Techniques Tool Identification Techniques Probability and Impact Matrix Risk Data Quality Management Expected Monetary Value Analysis You will lead the delivery of risk management improvement projects as well as provide risk advisory services to enhance risk management capabilities, culture and awareness across the Qantas Group. For consumer brands especially, protecting value is also about maintaining a social licence to operate. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Opens in new window. The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Join Qantas Frequent Flyerorsubscribe to Red Email today. *Please note, applicants must have unrestricted working rights to live and work in the USA. Risk refers to the probability of an event and potential consequences, both positive and negative, to UNCG. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. It's a theory of accident causation based on thismetaphor, because all human-designed systems are fallible:They have holes in them, like a slice of Swiss cheese. As governments are key decision makers of issues that directly impact our business, we invest in building effective and collaborative relationships in order to achieve optimal business outcomes for the Group. Our approach to risk management starts with our first priority: the safety of our customers and people. Opens in new window. e9 VHh_>&4BRP#U"1R1n'Fhcd6b!T"8l bH,Qp/'r{HrNjGCu9w;L;:9zuYvO}b{=sYuO66q,-]j|gwN]u&w94~97>cdbo[Auv_(:3yeo];2BiQS1\.zE?ztfn~BqY^TY.I3NGm?;.EDMg]6"eO2(&,Kz\:Gb^0pTeTCy+zMo=a"}L)&4fTRE5aa=I: /zw8X4-&gl .NG_on|pINR:dN>8!Wl\lV%}m$9iC'YlyUX. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. Oversight is maintained through the Boards Audit Committee and Safety, Health, Environment and Security Committee (also known as CHESS). The occurrence of the above mentioned risks will have the following consequences in the event of their occurrence; The unmanageable increase in fuel prices may force the company to reduce its business operations(Thomas, 2014). View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. Financial Risk Management Policy Loss Prevention Procedure 2. <>/Metadata 362 0 R/ViewerPreferences 363 0 R>> Our services include term papers, research papers, book reviews, homework assignments, dissertations, assignments, business papers, and thesis papers. Scope Sustainability Portal In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. Opens in a new window ". Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . The airline announced on . Risk management is systematic, structured and timely. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly.
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